Digital Communication & Professional Practice for Social Workers

This 2 hours workshop will count towards your continuing professional development (CPD) and continuing education (CE) requirements to renewal for Registered Social Workers.

Participants will be able to receive their 2 hours of professional development immediately upon completion in the form of a certificate. Participants will have a total of 52 weeks to complete the workshop after purchase.

Some workshop topics reviewed are:
– Introduction to Digital Communication & Professional Practice
– Confidentiality in Remote Work
– Digital Boundaries & Availability
– Informed Consent in Virtual Practice
– Ethical Use of Email Communication
– Text Messaging – Convenience vs. Clinical Risk

Learning Objectives
1. Explain the ethical, professional, and practice foundations of digital communication in social work, including its benefits, limitations, and evolving risks.
2. Apply confidentiality and privacy principles to remote and technology-mediated practice, including email, text messaging, and virtual service delivery.
3. Establish appropriate digital boundaries related to availability, responsiveness, and professional presence across communication platforms.
4. Implement informed consent processes specific to virtual and digital communication, addressing risk, security, and client understanding.
5. Critically assess the ethical use of email and text messaging by balancing accessibility and convenience with clinical risk, documentation, and professional accountability.

After purchasing the workshop, log into your profile and select the workshop listed under the ‘In-Progress’ section to begin.
If you did not create a profile before purchasing, you will receive an email prompting you to set a new password and activate your account. Simply follow the link in that email to create your password to your account. Be sure to use the same email address you used at checkout. Once your account is activated, you’ll be able to access your workshops from your profile.